We welcome the feedback we receive from customers like you so we can improve the car shopping experience. Please tell us more about your dealership visits and if you have any questions or concerns that have not yet been addressed.
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stephh b
a week ago
I came into the dealership Thursday evening, woefully unprepared, just knowing I needed a new car. Never thinking it would be an ACTUAL new car. Garrett was incredible. He made my car buying experience more comfortable with humor, honesty, and genuinely listening to what I needed. I appreciate both him and Troy for staying later to get everything done for me on Thursday, so that I was able to just come get my new baby yesterday.
Morgan Jacobson
a week ago
Maddi made this experience soooo easy. She knew what car we wanted to look at and had it pulled up right when we got there for our appointment! She’s so personable and made it more of a laid back experience than car buying usually is. I’d highly recommend her (and I don’t leave reviews often!)
Katy Clark
a week ago
Jay did a phenomenal job—5 stars! ⭐️ This was my second time looking at a vehicle at this location. He is very personable and has a laid-back approach, which I really appreciate in a salesperson. Trey, was very throughout and respectful to my demands/requests-
Julie Steinberg
a week ago
Danny was knowledgeable about the Tahoe we were interested in. Additionally, he was prompt, and efficient in getting our new vehicle purchase completed.
Brian Wright
a week ago
Fixed problems without any hitches so far ordered parts right away
Ryan Steinfeldt
2 days ago
The service team is very friendly and helpful. I’ve worked with Mike the last few times I’ve been in and he provides great customer service. He does an excellent job communicating about the process and service.
Alissa B
4 days ago
Amazing staff and amazing ability to work with us!
Alex Ramirez
5 days ago
Sold two vehicles in two weeks to them. Gave them the opportunity to earn my business on the second and did a trade. I would recommend any look for great service to buy, sale, or trade here. Danny, Chris, Brian,and the rest of the team are outstanding. Thank you All.
Matthew Constable
2 weeks ago
Buddy was great!! Wasn't pushy, was down to earth and made the buying experience completely easy. I’ve purchased 3 vehicles from Shottenkirk and I will be back! Thanks again
Stan Himes
2 weeks ago
Very smooth service transaction, and the shuttle driver was great aw well.
Ted Rumph
2 weeks ago
Worked with one of the best salespersons I have ever dealt with in all of my years of buying vehicles. Vy is a great person and tremendous salesperson. Thank you!
Cindy Ford
2 weeks ago
Great experience!
MacKenzie Bakker
3 weeks ago
Quick in and out oil change. Clear communication and great spot to work while waiting.
Melanie Vivone
Edited 3 weeks ago
Good experience. They took my car right in to do oil change.
Bev Boyle
Edited a week ago
We like dealing with Dave not real pushy and took the time with us
Grant Bunce
Edited 2 weeks ago
Maddy was awesome to work with! Very personable. Meets the clients needs when making decisions. Will come back to work with her on my next purchase.
Kent Johnson
Edited 2 weeks ago
From the 1st time I talked with Ned our salesman I had an awesome feeling he was going to get a truck I wanted. Since we lived 3.5 hours from Waukee, Iowa l felt I wasn't going to waste my time driving up from Hamilton, IL. Everyone we met was very friendly to my family and I. The truck was very presentable at first glance. My wife and brother were in awe as I was. Take my advice make an appointment and things go well.
Jesse Purvis
Edited a week ago
Brandon got the car in and had the parts installed, all fixed, runs better now. Thanks jesse
Mike Thompson
Edited a week ago
Been going there for 14 years and love your good service. They did another great job on our car. Enjoy taking taking the car there.
DonkeySlayer27
Edited 3 weeks ago
Shottenkirk does good work. I was able to get in on a short notice, and the job itself didn't take too long. The auto tech, Matt, was very helpful in explaining what was wrong with my vehicle and able to convince me to get the work that needed to be done soon completed that same day. Overall, it was a good experience and I'll return to have Matt work on my car(s) again.
